Meet your agent

Criselda Hernandez

Licensed Insurance Agent · NPN 19839394 · AHIP Medicare Certified

For about 6 years, I've helped Medicare beneficiaries navigate one of the most confusing decisions they face: choosing the right Medicare coverage. In that time I've guided more than 800 beneficiaries through the process, from their very first questions at 65 to the annual reviews that keep their coverage working year after year.

I started My Insurance Specialist LLC because I believe this decision calls for more than a script and a sales quota. Here's my philosophy: I don't pick your plan. You do. My job is to gather what matters about your situation, like your doctors, your prescriptions, your budget, and your priorities, and then lay out your real options in plain language so you can choose with confidence. If a plan isn't right for you, I'll tell you, even when it would be easier not to.

Everything happens over the phone, on your schedule, and my help costs you nothing. Agents are paid by the insurance companies, and you pay the same premium with or without me.